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OPERATION & SUPPORT
OPERATION & SUPPORTOur support team ensures that the entire infrastructure runs smoothly.
We rely on professional and proactive monitoring in this respect, the redundant design of key components and an alarm organisation that can also react outside normal working hours.
You can reach us as follows:
on the support number +41 44 567 07 07 or e-mail: firstname.lastname@example.org
depending on their contract and the SLA definitions.
Service management (incident, change and problem management) is built up on the basis of ITIL/ISO 20000 processes and designed for the cooperation of different providers for Multiprovider-Environment.
© Reist Telecom GmbH
Operations Center, Postfach
Tel. +41 (0)44 567 07 07
No. 12 410 44490 TMS Certificate Registration No. 12 310 61986 TMS